- 0481 814 414
- Customer service line
The best service
per dollar in market
Balto consistently delivers outstanding service for your customers.
In the rare case that something prevents this from happening, you get your money back.
Can’t see your category above? Don’t worry! Drop us a note anyway.
Partner with a
full-service logistics partner
Balto takes care of everything between pick-up and final delivery allowing you to focus on your core business. Never feel out of the loop as our technology and operational procedures keep you up to date and customer service is available 7 days a week.
Route-planning – we optimise routes for the best service
Customer communication – technology keeps your customer informed
Customer service – we are available 7 days a week
Enjoy the
99% Balto guarantee
We commit to deliver on our promise to our clients. As such we always guarantee a 99% success rate on the service promised and issue refunds in the rare event this is not the case.
Access
top-class customer service
We operate a local customer-service line open 7 days a week between 8am – 6pm and guarantee a response within 1 hour during weekdays. Our logistic operators also work closely with all our clients to ensure we produce the best possible results together.
Best
value for money
The use of technology and trained high-quality drivers allows Balto to offer great service for a great price. We take pride in being competitive and if you want value for money we are leaders in the industry.
We are powered by technology
Balto uses the latest technology to optimize and manage all deliveries. We partner with the best in the industry to develop and maintain this advantage. This leads to lower costs for our clients and a better delivery experience for their customers, features include:
Proof of delivery – Photos of deliveries are time-stamped and send to your customers automatically
Dashboard – Access your deliveries via a real-time interface for speedy customer query resolution
Route-optimisation – Enjoy better service at lower cost
Want to drive for Balto?
Balto drivers earn above industry rates for delivering an exceptional service. We focus on job security and as a member you will be supported and respected.
